OUR SERVICES
Smarter Freight, Three Ways
Choose Your Flight Path
Freight strategy isn’t one-size-fits-all. That’s why Sparrow offers three service models designed to fit your unique level of operational maturity, internal capability, and risk appetite.
Whether you want to fully offload freight ops, improve visibility over your existing network, or tap into on-demand consulting—we’ve got a model built for you.
Sparrow XPL
Full-Service Freight Execution + AI Intelligence
This is Sparrow’s most comprehensive model. We take full control of your freight execution, acting as your broker, your performance partner, and your real-time control tower—all supported by a responsive, intelligent platform that’s built to give your team answers on demand.
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End-to-end freight execution, booking, and coordination
Carrier selection and management—aligned to your KPIs
AI-enabled chat tools that surface data like spend, DIFOT, ETA, lane trends, and cost variance
Live dashboards with performance benchmarking, cost controls, and exception management
Alerts and reporting on missed deliveries, surcharges, and carrier issues
Ongoing freight governance support with monthly reviews
Great For:
Fast-moving businesses or enterprise operations looking to remove the burden of freight ops, without losing control or insight.
Sparrow FLEX
You Keep the Carriers. We Power the Platform.
If you already have relationships with preferred carriers but need greater visibility, governance, and control, Sparrow FLEX is your next move.
We plug our platform into your existing network—tracking performance, flagging issues, and giving your team powerful tools to manage freight without adding headcount.
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RFP and tender development, evaluation, and negotiation
Carrier benchmarking and commercial strategy
Invoice audits and surcharge reconciliation
Reverse supply chain modelling
Cost-to-serve reporting and network design
Executive-level support with no freight conflict of interest
Great For:
CFOs, COOs, and senior leaders tackling large-scale supply chain changes or critical procurement challenges.
Sparrow Insight
Independent Freight Strategy & Supply Chain Consulting
When your freight becomes more than just operational—when it becomes political, financial, or transformational—you need senior strategy support.
Sparrow Insight is your independent advisory layer. Whether it’s a tender, a cost audit, or a complete logistics redesign, we help you make confident, informed decisions.
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Real-time visibility across all carrier performance
AI-assisted tools to answer queries instantly
Freight health dashboards across DIFOT, cost, and SLA compliance
Root cause analysis and reconciliation reporting
Proactive alerts and exception monitoring
Transparent monthly management fee—no hidden freight margins
Great For:
Procurement and operations leaders with existing contracts and a desire to optimise, not overhaul.
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